Patient Access & Registration Specialist

St. Francis Medical Center; Cape Girardeau (MO); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Health coverage

Earned Time Off (ETO)

Retirement benefits

Education Assistance

Employee Assistance Program

Pet Insurance

Identity Theft Protection

Flexible Spending Accounts

Job summary

Saint Francis Healthcare System is seeking a Registration Specialist to manage check-in, preregistration, registration, preadmission and admission processes, ensuring accurate demographics, eligibility verification, and compliance with CMS, EMTALA and Joint Commission rules.

The role requires strong computer skills, attention to detail, and the ability to work with patients and staff to maximize timely reimbursement and maintain confidential information within the Revenue Cycle.

Qualifications

• Two years of experience in a business, billing, or healthcare scheduling/registration/admissions setting preferred.
• Ability to proficiently utilize a computer and software programs is essential.
• Must maintain a professional and courteous manners in dealing with customers and staff in all manners of communication.
• Must demonstrate appropriate and timely independent judgment.

Responsibilities

• Obtaining photo ID, insurance cards, signed forms and orders (when applicable) and scanning into the medical record at the time of registration/admission.
• Working and maintaining system work queues.
• Answering the telephone, faxing, scanning, DPM’s, and various other duties assigned by the manager.
• Cross trained with the System Scheduling, Authorization, & Referrals to assist as needed.
• Works closely with other personnel to ensure a smooth, timely flow of patients and information to maximize reimbursement for services.
• Promotes harmonious and efficient intra and inter departmental relationships and delivers quality customer service.
• Adheres to the Mission, Vision, Values and Philosophy of the department and Saint Francis Healthcare System.
• Constantly works with and maintains restricted or confidential information from many sources within the Healthcare System.
• Any and all duties as assigned by the Supervisor, Manager.

Job description

Saint Francis Healthcare System is seeking a Registration Specialist to manage check-in, preregistration, registration, preadmission and admission processes, ensuring accurate demographics, eligibility verification, and compliance with CMS, EMTALA and Joint Commission rules.

The role requires strong computer skills, attention to detail, and the ability to work with patients and staff to maximize timely reimbursement and maintain confidential information within the Revenue Cycle.