Patient Access Specialist

Down East Community Hospital; Maine; On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Equal opportunity employer

Job summary

Down East Community Hospital is seeking a medical secretary to support care delivery in a busy clinic setting. You will interact with patients, families and staff to maximize successful patient outcomes.

The role involves data entry, appointment scheduling, billing support and EMR documentation. Qualifications include a high school diploma, MS Office proficiency, and EMR knowledge; an associate degree in medical secretary or equivalent experience is preferred.

Qualifications

• High School Diploma.
• Typing, telephone communication and MS Office skills.
• Knowledge of Electronic Medical Records (EMR).
• Associate degree in medical secretary or 2 years office experience.

Responsibilities

• Register patients and collect demographic, consent and insurance data.
• Scan demographics, photo IDs, insurance cards into the patient's chart.
• Proficient in electronic signatures for consents.
• Process electronic insurance verification or contact insurers.
• Answer phones and direct messages to appropriate staff.
• Schedule and confirm patient appointments in the EMR system.
• Collect co-pays and payments; forward to billing within 3 days.

Skills

Typing

Telephone communication

MS Office

EMR familiarity

Education

Associate degree in medical secretary

2 years office experience

Tools

Electronic Medical Record (EMR)

Job description

Down East Community Hospital is seeking a medical secretary to support care delivery in a busy clinic setting. You will interact with patients, families and staff to maximize successful patient outcomes.

The role involves data entry, appointment scheduling, billing support and EMR documentation. Qualifications include a high school diploma, MS Office proficiency, and EMR knowledge; an associate degree in medical secretary or equivalent experience is preferred.