Patient Access & Registration Specialist

Virtua Health; Burlington (VT); On-site; USD 26,000 - 36,000; Part time

Benefits offered by this job

Medical/prescription insurance

Dental insurance

Vision insurance

Health and dependent care FSA

403(b) retirement plan

Paid time off

Paid sick leave

Job summary

Virtua Health in Burlington Hospital is seeking a part-time Registrar to gather and enter patient demographic information into the hospital information system and verify benefits. You will collect co-pays and deposits, obtain authorizations, and serve as the first point of contact with excellent customer service.

The role requires 1 year of customer service experience, basic typing/computer skills, and Epic system familiarity.

Qualifications

• 1 year customer service in a professional setting (excludes retail/food service) preferred.
• Medical office or admittance experience preferred.
• Must demonstrate a positive demeanor, have both strong verbal and written communication skills.
• Must be able to handle potentially stressful situations and multiple tasks.
• Must have basic typing, computer and/or word processing skills.

Responsibilities

• Obtains copies of patient insurance cards and identification and enters demographic, financial, insurance and clinical information into computer system; verifies completeness and accuracy of all data.
• Obtains signatures on all required documents for consent, medical necessity, and on required State, Federal and regulatory documentation. Processes all necessary paperwork.
• Correctly identifies, collects and processes co‑pays, deductibles, co‑insurance and deposits from patients and may facilitate resolution of billing issues by liaising with patient accounting, patient, and insurance representative.
• Identifies and provides appropriate referrals and payment options to patients needed financial assistance.
• Provides additional office support including telephones, scheduling, typing, filing, etc.

Skills

Customer service

Verbal communication

Written communication

Typing

Multitasking

Education

High School diploma

Tools

Epic System

Job description

Virtua Health in Burlington Hospital is seeking a part-time Registrar to gather and enter patient demographic information into the hospital information system and verify benefits. You will collect co-pays and deposits, obtain authorizations, and serve as the first point of contact with excellent customer service.

The role requires 1 year of customer service experience, basic typing/computer skills, and Epic system familiarity.