Patient Access & Registration Specialist

Catholic Health Initiatives; Bryan (TX); On-site; USD 20,000 - 29,000; Full time

Job summary

St. Joseph Health is seeking staff to handle patient registration and access across hospital points in Bryan, TX, ensuring accurate demographics, insurance verification, and confidential documentation in the EHR.

The role supports daily patient access operations, communicates financial responsibilities, schedules appointments, and escalates complex issues while maintaining privacy and regulatory standards.

Qualifications

• Must have high school diploma or GED at hire.
• Healthcare or patient access experience preferred.
• Knowledge of patient registration and insurance eligibility processes.

Responsibilities

• Register patients across access points with accurate demographics.
• Verify insurance eligibility and benefits; document in the EHR.
• Explain patient financial responsibilities and collect payments when applicable.
• Schedule, confirm, and adjust appointments to support workflows.
• Resolve routine registration and billing discrepancies; escalate complex cases.
• Provide patient-facing support via phone and other approved channels.

Skills

Customer service

Data entry

Communication

Insurance verification

Education

High School Diploma

GED

Tools

EHR systems

Billing software

Job description

St. Joseph Health is seeking staff to handle patient registration and access across hospital points in Bryan, TX, ensuring accurate demographics, insurance verification, and confidential documentation in the EHR.

The role supports daily patient access operations, communicates financial responsibilities, schedules appointments, and escalates complex issues while maintaining privacy and regulatory standards.