Patient Access & Registration Specialist

Sarasota Memorial Hospital; Boulder, Northern (CO, KY); Hybrid; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

UnitedHealth Group in Boulder, CO is seeking a Patient Access Specialist to ensure smooth registration flow, greet patients, collect demographics and insurance information, and enter exam orders with accuracy.

You will answer phones, verify eligibility, collect payments, and support optimal patient experience while complying with regulatory standards and corporate policies. The role offers comprehensive benefits and a structured schedule.

Qualifications

• High School Diploma or GED required.
• Ability to work 40 hours/week on Monday, Tuesday, Wednesday and Friday 7:00am-5:30pm.
• Experience with customer service is preferred.
• Experience with medical records or hospital patient registration is a plus.

Responsibilities

• Interview patients to obtain demographics, billing, and insurance information and complete all registration steps.
• Locate and process provider requisitions.
• Determine insurance eligibility.
• Determine patient payment and collect payment on insured and self-pay accounts.
• Obtain signatures for necessary paperwork including financial agreements and medical release.
• Demonstrate thorough knowledge of EMTALA regulations.
• Respond to patient questions, concerns and feedback, referring them to appropriate lead or supervisor.
• Ensure that all supplies and forms are stocked in the area.
• Assist with coverage of open shifts when needed.

Skills

Customer service

Communication

Interpersonal skills

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

UnitedHealth Group in Boulder, CO is seeking a Patient Access Specialist to ensure smooth registration flow, greet patients, collect demographics and insurance information, and enter exam orders with accuracy.

You will answer phones, verify eligibility, collect payments, and support optimal patient experience while complying with regulatory standards and corporate policies. The role offers comprehensive benefits and a structured schedule.