Patient Access Concierge

LCMC Health; Covington (VA); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Heartfelt care

Positive environment

Compassionate team

Lagniappe in care

Community focus

Job summary

LCMC Health in Covington, VA is seeking a Patient Access Associate to create a positive first impression for patients and visitors. You will assist with scheduling, registration, and check-in, while ensuring accuracy and confidentiality across information handling.

Join a collaborative team that values empathy, professionalism, and a patient-focused approach, delivering respectful service in a fast-paced healthcare setting.

Qualifications

• Excellent customer service and communication skills.
• Empathy, professionalism, and attention to detail.
• Ability to work effectively in a fast-paced healthcare setting.

Responsibilities

• Greet patients and visitors in person and by phone.
• Schedule appointments and manage check-in processes.
• Register patients and verify insurance and demographics.
• Scan and maintain required documentation.
• Explain financial responsibilities and collect payments when appropriate.

Skills

Customer service

Communication skills

Attention to detail

Healthcare environment

Education

High School Diploma or GED

Job description

LCMC Health in Covington, VA is seeking a Patient Access Associate to create a positive first impression for patients and visitors. You will assist with scheduling, registration, and check-in, while ensuring accuracy and confidentiality across information handling.

Join a collaborative team that values empathy, professionalism, and a patient-focused approach, delivering respectful service in a fast-paced healthcare setting.