Patient Access & Registration Specialist

Baton Rouge General Medical Center; Baton Rouge (LA); On-site; USD 21,000 - 30,000; Full time

Job summary

Baton Rouge General Medical Center is seeking a Patient Access Representative to support the patient access/intake process, including pre-registration and registration, and to verify insurance benefits for admission. Role emphasizes excellent customer service, data entry, and HIPAA-compliant handling of patient information.

The position requires intermediate computer skills (Windows, Excel, Word, Outlook) and prior experience in healthcare insurance or patient registration is preferred.

Qualifications

• Customer service experience is required.
• Intermediate computer skills with Windows, Excel, Word and Outlook.
• Experience in Insurance or Patient Registration in healthcare is preferred.
• One year of higher education or certification in coding may be substituted for experience.

Responsibilities

• Facilitates patient access through pre-registration and registration.
• Verifies insurance benefits for patient admission.
• Greet guests and direct callers; answer questions and provide information.
• Completes admissions paperwork and enters data into the computer system.
• Maintains confidentiality of patient information and adheres to HIPAA rules.
• Communicates with insurance representatives to promote pre-certification/verification.
• Schedules appointments and coordinates basic account activities as needed.

Skills

Customer service

Insurance verification

Data entry

Telephone skills

Computer literacy

Education

High School Diploma or GED

Tools

Windows

Excel

Word

Outlook

Job description

Baton Rouge General Medical Center is seeking a Patient Access Representative to support the patient access/intake process, including pre-registration and registration, and to verify insurance benefits for admission. Role emphasizes excellent customer service, data entry, and HIPAA-compliant handling of patient information.

The position requires intermediate computer skills (Windows, Excel, Word, Outlook) and prior experience in healthcare insurance or patient registration is preferred.