Patient Access Coordinator II — Flexible Schedule & Growth

Baton Rouge General Medical Center; Baton Rouge (LA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Comprehensive benefits program for you

Professional development and support

Generous paid time off

BRG Fit! program

Employee perks

Job summary

Baton Rouge General Medical Center in Baton Rouge, LA seeks a Patient Access Coordinator to deliver exceptional customer service through the patient access and intake process, supporting revenue cycle efficiency and compliant procedures. The role emphasizes accuracy in patient identification and timely completion of pre-registration, registration, and collections.

The position offers opportunities for professional development, comprehensive benefits, and a supportive team culture, with emphasis

Qualifications

• Two years' experience in Insurance or Patient Registration in a healthcare environment
• Associate or BA degree in a business-related field may substitute for experience, as approved
• Excellent customer service and communication skills
• High School Diploma or GED required; higher education preferred
• Intermediate computer skills (Windows, Excel, Word, Outlook)
• CHAA certification preferred within 6 months of hire
• Ability to enter data using multiple computer applications
• Basic knowledge of medical terminology
• Excellent telephone skills

Responsibilities

• Facilitate patient safety with accurate and timely patient identification
• Complete patient access processes (pre-registration, registration, collections) timely and accurately
• Conduct confidential and professional interviews for patient registration and discharge collections
• Request, collect, and receipt monies according to financial policies
• Activate accounts and disseminate charts appropriately
• Function as Lead for patient access/intake process when Supervisor or Director is not on duty
• Assist in audits, denial reports, and staff education on procedures and processes
• Perform all other duties as assigned
• What Sets BRG Apart: At Baton Rouge General, we are a community of compassionate, caring individuals who set the bar when it comes to healthcare excellence. Our mission is to preserve and restore health, one person at a time. From clinical to non-clinical – what you do here matters.

Skills

Customer service

Communication

Data entry

MS Office

Healthcare privacy

Insurance experience

Basic medical terminology

CHAA certification

Telephone skills

Education

High School Diploma or GED

BA/Associate degree preferred

Job description

Baton Rouge General Medical Center in Baton Rouge, LA seeks a Patient Access Coordinator to deliver exceptional customer service through the patient access and intake process, supporting revenue cycle efficiency and compliant procedures. The role emphasizes accuracy in patient identification and timely completion of pre-registration, registration, and collections.

The position offers opportunities for professional development, comprehensive benefits, and a supportive team culture, with emphasis