Patient Access & Registration Specialist

CHI; Bardstown (KY); On-site; USD 22,000 - 32,000; Full time

Job summary

CHI Saint Joseph Health is seeking a Patient Access Representative in Bardstown, KY to register and admit patients across hospital access points, including the Emergency Department. You will verify demographics and insurance, collect payments, and schedule appointments to ensure timely access to care.

The role emphasizes accuracy, strong customer service, and accountability for privacy and regulatory requirements within a faith-based, nonprofit health system.

Qualifications

• Must have high school education or GED.
• Experience in healthcare or patient access preferred.
• Demonstrated accuracy in data entry and documentation.

Responsibilities

• Register and admit patients across access points with accurate demographics and insurance verification.
• Scan, index, and manage patient documentation for billing and clinical workflows.
• Explain patient financial responsibility and collect payments when appropriate.
• Schedule, confirm, and adjust appointments to support timely access to care.
• Resolve routine registration and insurance discrepancies following standard workflows.
• Provide patient-facing support via phone and approved channels.

Skills

Customer service

Accuracy

Accountability

Education

High School Diploma

GED

Job description

CHI Saint Joseph Health is seeking a Patient Access Representative in Bardstown, KY to register and admit patients across hospital access points, including the Emergency Department. You will verify demographics and insurance, collect payments, and schedule appointments to ensure timely access to care.

The role emphasizes accuracy, strong customer service, and accountability for privacy and regulatory requirements within a faith-based, nonprofit health system.