Patient Access & Registration Pro (Epic)

UNC Health Care; Goldsboro (NC); On-site; USD 25,000 - 36,000; Part time

Job summary

Wayne UNC Health Care invites applications for a Patient Access Specialist at Wayne MED. This per diem, onsite role supports accurate medical records, insurance verification and patient registration while delivering exceptional service to patients and families.

Responsibilities include Epic check-in, privacy compliance, insurance screening, payments, and real-time eligibility. Prior experience in a medical office is preferred; bilingual skills are a plus.

Qualifications

• High school diploma or equivalent required.
• Experience in a Business Office or Healthcare setting preferred.
• Bi-lingual language skills are a plus.
• Accurate data input and attention to detail essential.
• Ability to work with deadlines in a fast-paced environment.

Responsibilities

• Verifies demographic and PCP information.
• Ensures privacy and consent forms are signed.
• Collects and posts patient payments for services.
• Completes check-in in Epic.
• Ensures a provider order is present for walk-in patients.
• Scans relevant insurance information into Media Manager.
• Prints armbands for patients.
• Informs patients of liabilities and attempts collections.
• Provides financial assistance information when needed.
• Re-runs Real Time Eligibility to verify coverage.
• Completes registration-related Work Queue tasks.
• Performs basic Medicaid eligibility screening.
• Adheres to Financial Clearance Collections Policy.
• Meets productivity and quality goals.
• Maintains professional customer service in all interactions.
• May float to Admitting or Emergency Department.
• May be on-call to assist staffing.
• Completes Productivity Tracker weekly and emails results.
• Reviews and signs off on Daily Duties Sheets.
• Reviews Weekly Huddle Minutes for updates.

Skills

Customer service

Multitasking

Organization

Data entry

English communication

Professional image

Fast-paced environment

MS Outlook

Epic experience

Medical terminology

Education

High School Diploma or equivalent

Tools

Epic EHR

Job description

Wayne UNC Health Care invites applications for a Patient Access Specialist at Wayne MED. This per diem, onsite role supports accurate medical records, insurance verification and patient registration while delivering exceptional service to patients and families.

Responsibilities include Epic check-in, privacy compliance, insurance screening, payments, and real-time eligibility. Prior experience in a medical office is preferred; bilingual skills are a plus.