Patient Access Navigator — Part-Time, Rotating Shifts

Corewell Health; Wayne (MI); On-site; USD 19,286 - 27,552; Part time

Benefits offered by this job

Comprehensive benefits

On-demand pay (Payactiv)

Discounts directory

Identity protection

Job summary

Corewell Health is seeking a part-time Patient Registration professional at Wayne Hospital to register patients accurately and timely, collecting insurance and demographic data, and entering billing information across emergency, outpatient, and lab settings.

The role also involves handling calls, communicating under HIPAA, preparing liability estimates, and coordinating with pre-service to obtain authorizations as needed. Orientation is mandatory in the first week.

Qualifications

• Knowledge of ICD-9 and ICD-10 CPT coding, medical terminology, and/or revenue cycle knowledge.
• Ability to effectively manage multiple tasks.
• Knowledge and experience with information systems; proficient with spreadsheets and word processing.

Responsibilities

• Schedules appointments and performs patient registration including pre-registration and data entry for billing accuracy.
• Answers phones courteously and directs calls efficiently.
• Relays information to patients and family per HIPAA regulations.
• Prepares patient liability estimates for pre-service and walk-ins.
• Prioritizes work due to competing demands.
• Communicates with departments and physician offices per Corewell Health standards.
• Operates standard office equipment (Microsoft systems, calculators, copiers, fax).
• Obtains/changes authorizations with Pre-service Center or physician offices.
• Transport and escort patients by wheelchair as needed.
• Informs patients of delays in appointment times when requested.
• Calls physicians or Quest labs when required.
• Participates in safety initiatives and completes required competencies.
• Performs other duties as assigned.

Skills

ICD coding knowledge

Multitasking

MS Office proficiency

Education

High School Diploma

Tools

Microsoft Office

Job description

Corewell Health is seeking a part-time Patient Registration professional at Wayne Hospital to register patients accurately and timely, collecting insurance and demographic data, and entering billing information across emergency, outpatient, and lab settings.

The role also involves handling calls, communicating under HIPAA, preparing liability estimates, and coordinating with pre-service to obtain authorizations as needed. Orientation is mandatory in the first week.