System Support Technician

Cuyuna Regional Medical Center; Northern (KY); Hybrid; USD 54,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan with employer contribution

Paid time off

Educational assistance and reimburseme

Job summary

Cuyuna Regional Medical Center is seeking a System Support Technician to ensure reliable operation of information systems at the main campus. You will install, configure, maintain, and troubleshoot computer systems and peripherals to support clinical and administrative workflows.

The role requires strong communication, adaptability, and the ability to prioritize tasks while coordinating with multiple departments. Equal opportunity employer in a healthcare environment.

Qualifications

• Experience supporting desktop, laptops, mobile carts, hand held devices, and printers.
• Knowledge of MS Office Windows platforms and general knowledge of network connectivity and protocols.
• Two years work experience in support and repairing personal computers and related hardware and software.
• Associates Degree or specialized courses equivalent to two years of college in computer science, data processing, information systems, or related field.

Responsibilities

• Install and configure computer systems and peripherals.
• Maintain hardware and software and troubleshoot issues to ensure continuous system functionality.
• Collaborate with other departments to align technology solutions with organizational needs.
• Maintain accurate documentation and training materials and provide essential training to staff on new systems and updates.
• Manage multiple tasks and adjust priorities in response to facility needs and IT challenges.

Skills

Problem solving

Effective communication

Adaptability to change

Task prioritization

Team player

Resilience

Education

Associate degree in Computer Science or related field

Tools

MS Office / Windows

Printer setup

Job description

Job DetailsLevel: ExperiencedJob Location: Main Campus - Crosby, MN 56441Position Type: Full-time (1.0 FTE, 80 hours/pay period)Education Level: 2 Year DegreeSalary Range: $53,750.00 - $65,500.00 SalaryTravel Percentage: As Needed Local TravelJob Shift: 8-hour Day ShiftJob Category: Weekend callDrive healthcare innovation through expert IT support.

Join Our Team at Cuyuna Regional Medical Center

At Cuyuna Regional Medical Center (CRMC), we're more than just a healthcare organization - we're a community dedicated to making a meaningful impact. For more than 60 years, we've been providing compassionate, high-quality care in the Greater Brainerd Lakes Area and beyond. Our team is driven by a shared commitment to excellence, innovation, and putting people first - both our patients and our employees. Whether you're on the front lines of patient care or supporting operations behind the scenes, you'll find a culture of collaboration, growth, and respect. If you're looking for a career where your work truly matters, we invite you to join us at CRMC and be part of something bigger.

A Day in the Life of a System Support Technician

The System Support Technician plays a critical role in ensuring the seamless operation of information systems at the Cuyuna Regional Medical Center. Responsibilities include installing and configuring computer systems, providing maintenance for hardware and software, and troubleshooting issues to ensure continuous system functionality. The technician collaborates closely with other departments to align technology solutions with organizational needs, enhancing operational efficiency and staff competency. They are also tasked with maintaining accurate documentation and training materials and providing essential training to staff on new systems and updates. The role requires managing multiple tasks simultaneously, often adjusting priorities in response to the needs of the facility and emergent IT challenges.

About the IT Support Department

Secure, Connected Healthcare

We ensure that the critical infrastructure behind healthcare at Cuyuna Regional Medical Center runs smoothly, securely, and without interruption. Our team specializes in networking, system reliability, and cybersecurity, keeping clinicians, administrators, and staff connected across multiple locations. From managing secure data flow and troubleshooting connectivity issues to optimizing hospital-wide networks, from ensuring that electronic health records are accessible in real-time to safeguarding hospital operations from cyber threats, we provide the framework that allows patient care systems to function seamlessly. If you want to play a vital role in supporting the technology that keeps healthcare moving forward, join us in IT Support at CRMC.

Ideal Candidate (What will make you a great fit!)

• Strong problem-solving skills
• Effective communicator
• Adaptable to changing technology
• Able to prioritize tasks
• Team player
• Resilient

QualificationsEducation and Experience

Required

• Experience supporting desktop, laptops, mobile carts, hand held devices, and printers
• Possess knowledge and understanding of MS Office Windows platforms and general knowledge of network connectivity and protocols
• Two years work experience in support and repairing personal computers and related hardware and software
• Associates Degree or specialized courses equivalent to two years of college in computer science, data processing, information systems, or related field

Compensation and Benefits

The pay range listed above is the estimated starting pay range for this role. Actual pay rate offered depends on many factors including each individual employee's experience level, preferred education/certifications, along with market conditions.

Cuyuna Regional Medical Center offers a comprehensive benefits package designed to support the health, financial security, and overall well-being of our employees. Eligible employees receive medical insurance, dental insurance, and vision insurance, health savings accounts, life insurance, and employer contributions to a 401(k) retirement plan. Additional benefits include paid time off, participation in 401(k) and 457(b) plans, educational assistance and reimbursement, an employee assistance program, work-life balance support, gym membership and other discounts, and employee recognition programs.

• medical insurance
• dental insurance
• vision insurance
• health savings accounts
• life insurance
• employer contributions to a 401(k) retirement plan
• paid time off
• participation in 401(k) and 457(b) plans
• educational assistance and reimbursement
• an employee assistance program
• work-life balance support
• gym membership and other discounts
• employee recognition programs

A full job description is provided when an interview is scheduled. If needed, you may request a copy earlier by emailing us at [e-mail]. CRMC is an Equal Opportunity/Affirmative Action Employer (M/F/Disability/Veteran). If you need an accommodation during the application process, please call 218-546-4415 or email [e-mail] for assistance.