Patient Access & Registration Lead

North Canyon Medical Center; Twin Falls (ID); On-site; USD 50,000 - 70,000; Full time

Job summary

North Canyon Medical Center is seeking a Registration Supervisor to oversee daily registration operations and lead the registration team in delivering high-quality patient service. The role works closely with the Clinic Manager to monitor workflow, quality, and performance while coordinating training, scheduling, and audits.

Ideal candidates will have strong communication, clerical experience, and familiarity with Electronic Health Records, with a focus on efficiency, safety, and patient

Qualifications

• Excellent communication skills across oral and written channels.
• Experience with clinical front-desk workflows and patient access.
• Preference for 2+ years in clerical roles with people management responsibilities.

Responsibilities

• Oversee daily registration operations and provide leadership to the registration team.
• Monitor workflow efficiency, productivity metrics, and service quality.
• Coordinate training, onboarding, scheduling, and performance issues.
• Assist with audits, quality assurance, and material development as needed.
• Serve as escalation point for workflow questions and process improvements.

Skills

Excellent communication

Customer service

Handling interruptions

Stress management

Teamwork

Public relations

People management

Clerical experience

Education

Medical Terminology

Tools

Electronic Health Records

Job description

North Canyon Medical Center is seeking a Registration Supervisor to oversee daily registration operations and lead the registration team in delivering high-quality patient service. The role works closely with the Clinic Manager to monitor workflow, quality, and performance while coordinating training, scheduling, and audits.

Ideal candidates will have strong communication, clerical experience, and familiarity with Electronic Health Records, with a focus on efficiency, safety, and patient