Patient Access & Registration Coordinator

Med Center Health; Bowling Green (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Med Center Health in Bowling Green, KY seeks a detail‑oriented Medical Office Clerk to support daily operations, including patient registration and discharge, scheduling, and coordinating services to ensure smooth office function.

The ideal candidate has a high school diploma and may have prior medical office experience, with strong communication and organization skills to greet patients, manage records, and assist with billing processes.

Qualifications

• High School graduate or equivalent preferred.
• Previous medical office experience preferred.

Responsibilities

• Answers telephone and routes messages to appropriate personnel according to established office procedure.
• Greets patients, families, and visitors upon arrival. Keeps patients informed about delays.
• Performs clerical duties such as patient reception, registration, maintenance of medical records, and scheduling appointments as needed.
• Enters and/or updates patient information according to established office policy and procedure in a timely and efficient manner.
• Follows collection policy regarding payment of bad debt, co-pays, and self-pay balances.
• Discharges patients in a timely and efficient manner.
• Creates and maintains accurate patient medical records, files incoming reports, and maintains medical filing system according to established office procedure.
• Stays current on Medicare, Medicaid, Commercial Insurance, HMO, and PPO coding, diagnosis and waiver requirements.
• Maintains appointment schedule and pulls patient charts prior to appointment.
• Responsible for opening and closing procedures and balancing day’s receipts/deposits.

Education

High School graduate or equivalent

Job description

Med Center Health in Bowling Green, KY seeks a detail‑oriented Medical Office Clerk to support daily operations, including patient registration and discharge, scheduling, and coordinating services to ensure smooth office function.

The ideal candidate has a high school diploma and may have prior medical office experience, with strong communication and organization skills to greet patients, manage records, and assist with billing processes.