Patient Services Specialist - Medical Office Front Desk

Wood County Hospital; Bowling Green (OH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health benefits

Dental and vision plans

Competitive wages

403(b) retirement plan

Pension plan

Vacation and holidays

Job summary

Wood County Hospital's Bowling Green Family Physicians is seeking a Medical Office Receptionist for a full-time, daytime role on-site in Bowling Green, OH. The Patient Services Specialist will manage front desk activities, schedule patients, and maintain accurate records within the electronic health record system, while upholding confidentiality and patient-centered service.

The ideal candidate will have a high school diploma or GED, strong customer service skills, and the ability to work

Qualifications

• High school education or GED required.
• Experience in medical office preferred but not required.
• Strong communication and organizational skills.

Responsibilities

• Answer phones, greet patients and visitors, and route inquiries.
• Accurately schedule/registration in the EHR system to support patient care and billing.
• Prepare and maintain departmental documents, files and reports.
• Maintain confidentiality and professionalism in handling information.

Skills

Customer service

Phone etiquette

Scheduling

EHR proficiency

Education

High School Diploma or GED

Job description

Wood County Hospital's Bowling Green Family Physicians is seeking a Medical Office Receptionist for a full-time, daytime role on-site in Bowling Green, OH. The Patient Services Specialist will manage front desk activities, schedule patients, and maintain accurate records within the electronic health record system, while upholding confidentiality and patient-centered service.

The ideal candidate will have a high school diploma or GED, strong customer service skills, and the ability to work