Patient Access Registrar II: Rapid, Accurate Registration

UKG; Chesapeake (VA); On-site; USD 24,000 - 36,000; Full time

Job summary

UKG is seeking a Patient Representative II to manage patient registrations and financial interactions in a hospital setting. You will assist with pre-registration, insurance verification, and at-service collections, while maintaining accuracy and excellent customer service.

The role requires a High School Diploma, with RCCP 1 or CHAA certification within 12 months, and preferably an Associate degree in healthcare. Expect collaborative teamwork and emphasis on HIPAA compliance.

Qualifications

• High School Diploma or better.
• Associates degree in healthcare or related field preferred.
• Knowledge of medical terminology, ICD, and insurance helpful.

Responsibilities

• Manages registrations for patients for various hospital services.
• Verifies and reviews insurance benefits for patients.
• Handles payments at point of service and posts payments.
• Assists with financial clearance and payment plans for patients.
• Maintains patient access scorecard standards and productivity.

Skills

Customer service

Data entry

HIPAA knowledge

Communication

Interpersonal skills

Education

High School Diploma

Associates degree preferred

Job description

UKG is seeking a Patient Representative II to manage patient registrations and financial interactions in a hospital setting. You will assist with pre-registration, insurance verification, and at-service collections, while maintaining accuracy and excellent customer service.

The role requires a High School Diploma, with RCCP 1 or CHAA certification within 12 months, and preferably an Associate degree in healthcare. Expect collaborative teamwork and emphasis on HIPAA compliance.