Patient Access Registrar: Fast Registration & Billing Help

Chesapeake Regional Healthcare; Chesapeake (VA); On-site; USD 22,000 - 28,000; Full time

Job summary

Chesapeake Regional Healthcare is seeking a Registrar I to manage patient registration in the Patient Access Department. As the first point of contact, you will collect information, verify demographics, and explain financial responsibilities to patients.

You will work toward rapid registration times, coordinate with insurance providers, and support cash handling and financial counseling while complying with HIPAA and hospital policies. This role is on-site in Chesapeake, VA.

Qualifications

• Customer service experience in healthcare or medical office settings.
• 1+ year in hospital/ER/medical office registration with medical terminology knowledge.
• Data entry skills and ability to use Windows; ability to multitask across applications.
• CHAA or HFMA/NAHAM/AAHAM certification encouraged within 24 months; BLS within 30 days.

Responsibilities

• Register patients for hospital services and meet target wait times.
• Collect and verify patient demographics and information accurately.
• Verify insurance coverage and benefits.
• Process payments at point of service and manage cash receipts.
• Provide financial counseling or refer to financial counselors as needed.
• Maintain confidentiality and comply with HIPAA and department policies.

Skills

Customer service

Data entry

Communication

Multitasking

Financial counseling

Education

High school diploma or equivalent

Associate's degree in Healthcare

Tools

Windows OS

Microsoft Office

Electronic Health Records (EHR)

Job description

Chesapeake Regional Healthcare is seeking a Registrar I to manage patient registration in the Patient Access Department. As the first point of contact, you will collect information, verify demographics, and explain financial responsibilities to patients.

You will work toward rapid registration times, coordinate with insurance providers, and support cash handling and financial counseling while complying with HIPAA and hospital policies. This role is on-site in Chesapeake, VA.