Patient Access Registrar – 3rd Shift (On-Site)

virtua; Los Angeles (CA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Tuition assistance

Employee assistance program

Job summary

Virtua Health is a hospital system seeking a Registrar to gather and enter patient demographics into the hospital information system, verify benefits, obtain authorizations, and handle co-pays and deposits. This role serves as the first point of contact for patients, delivering excellent customer service in a fast-paced environment.

The position requires 1 year of professional customer service and preferred medical office or admittance experience.

Qualifications

• 1 year of customer service in a professional setting preferred.
• Medical office or admittance experience preferred.
• Must demonstrate strong verbal and written communication skills.
• Must have basic typing, computer and/or word processing skills.
• Epic system experience highly preferred.

Responsibilities

• Obtains copies of patient insurance cards and identification and enters demographic, financial, insurance and clinical information into computer system; verifies completeness and accuracy of all data.
• Obtains signatures on all required documents for consent, medical necessity, and on required State, Federal and regulatory documentation. Processes all necessary paperwork.
• Correctly identifies, collects and processes co-pays, deductibles, co-insurance and deposits from patients and may facilitate resolution of billing issues by liaising with patient accounting, patient, and insurance representative.
• Identifies and provides appropriate referrals and payment options to patients needed financial assistance.
• Provides additional office support including telephones, scheduling, typing, filing, etc.

Skills

Customer service

Communication

Typing

Data entry

Education

High School diploma

Tools

Epic

Job description

Virtua Health is a hospital system seeking a Registrar to gather and enter patient demographics into the hospital information system, verify benefits, obtain authorizations, and handle co-pays and deposits. This role serves as the first point of contact for patients, delivering excellent customer service in a fast-paced environment.

The position requires 1 year of professional customer service and preferred medical office or admittance experience.