Patient Registrar & Front Desk Specialist (3rd Shift)

Virtua Health; Los Angeles (CA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) / 403(b) plan

Paid time off

Short-term disability

Life insurance

Tuition assistance

Job summary

Virtua Health in New Jersey seeks a Registrar to gather and enter patient demographic information into the hospital information system, verify benefits, obtain required authorization, and collect co-pays and deposits. You will identify and provide referrals and payment options, support scheduling and general office tasks, and act as the first point of contact with excellent customer service.

The role requires a high school diploma and Epic system experience; schedule includes nights and weekends

Qualifications

• 1 year customer service in a professional setting (excludes retail/food service) preferred.
• Medical office or admittance experience preferred.
• Must demonstrate a positive demeanor and strong verbal/written communication skills.

Responsibilities

• Obtains copies of patient insurance cards and identification and enters demographic, financial, insurance and clinical information into computer system; verifies completeness and accuracy of all data.
• Obtains signatures on all required documents for consent, medical necessity, and on required State, Federal and regulatory documentation. Processes all necessary paperwork.
• Correctly identifies, collects and processes co‑pays, deductibles, co‑insurance and deposits from patients and may facilitate resolution of billing issues by liaising with patient accounting, patient, and insurance representative.
• Identifies and provides appropriate referrals and payment options to patients needed financial assistance.
• Provides additional office support including telephones, scheduling, typing, filing, etc.

Skills

Customer service

Education

High School diploma

Job description

Virtua Health in New Jersey seeks a Registrar to gather and enter patient demographic information into the hospital information system, verify benefits, obtain required authorization, and collect co-pays and deposits. You will identify and provide referrals and payment options, support scheduling and general office tasks, and act as the first point of contact with excellent customer service.

The role requires a high school diploma and Epic system experience; schedule includes nights and weekends