Patient Access & Referral Specialist

Memorialhermann; United States; On-site; USD 38,000 - 46,000; Full time

Job summary

Memorial Hermann is seeking a patient access scheduler to manage appointment bookings, verify medical necessity, and post payments at the MNA location in Memorial City, TX. The role requires strong typing skills and customer service experience, with daily 8am–5pm hours Monday through Friday.

The ideal candidate will have at least two years in a hospital or customer service setting, and will handle patient information with accuracy and attention to regulatory compliance.

Qualifications

• Two (2) years of experience in a hospital or customer service setting.
• Ability to multi-task.
• Proficient typing/keyboard skills.

Responsibilities

• Schedules patient appointments and enters information accurately.
• Verifies insurance eligibility and benefits; handles payment postings.
• Explains forms and obtains signatures from patients.
• Ensures medical necessity compliance and required data is collected.
• Communicates effectively with physicians, staff and patients; documents thoroughly.

Skills

multitasking

typing

customer service

Education

HS diploma or GED

Job description

Memorial Hermann is seeking a patient access scheduler to manage appointment bookings, verify medical necessity, and post payments at the MNA location in Memorial City, TX. The role requires strong typing skills and customer service experience, with daily 8am–5pm hours Monday through Friday.

The ideal candidate will have at least two years in a hospital or customer service setting, and will handle patient information with accuracy and attention to regulatory compliance.