Patient Access & Referral Specialist

Barbour Community Health Association; Belington (WV); On-site; USD 32,000 - 52,000; Full time

Job summary

Barbour Community Health Association in Belington, WV is seeking a Patient Access & Referral Coordinator to greet patients, schedule appointments, and manage referrals.

You will coordinate with providers, verify demographics and insurance, process referrals, and maintain accurate documentation in the EHR while upholding HIPAA.

This role requires strong organizational and communication skills and the ability to multitask in a fast-paced clinic environment.

Qualifications

• Requires a high school diploma or GED.
• Excellent organizational, time-management, and multitasking abilities.
• Strong communication and interpersonal skills.
• Proficient with electronic health records (EHR) and office tech.
• Ability to maintain HIPAA confidentiality and work independently or in a team.

Responsibilities

• Greet and check in patients and assist with scheduling.
• Support orderly patient flow during regular and extended hours.
• Verify and enter patient demographics and insurance details.
• Generate encounters and patient visit summaries.
• Schedule appointments and handle reminders and portal requests.
• Coordinate referrals, contact insurers, and ensure timely processing.
• Maintain referral tracking and relevant clinical information.
• Maintain HIPAA compliance and protect patient confidentiality.

Skills

Organizational skills

Time management

Multitasking

Communication skills

HIPAA compliance

Team collaboration

EHR proficiency

Education

High school diploma or GED

Job description

Barbour Community Health Association in Belington, WV is seeking a Patient Access & Referral Coordinator to greet patients, schedule appointments, and manage referrals.

You will coordinate with providers, verify demographics and insurance, process referrals, and maintain accurate documentation in the EHR while upholding HIPAA.

This role requires strong organizational and communication skills and the ability to multitask in a fast-paced clinic environment.