Patient Access & Referral Scheduler

C018 MUSC Community Physicians (MCP); United States; On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Paid parental leave

Disability insurance

Professional training

Competitive pay

Annual merit increase

Wellbeing resources

Tuition reimbursement

Employee discounts

Referral program

Flexible schedule

Certification incentives

Job summary

MUSC Community Physicians (MCP) is seeking a Referral Management Specialist I to schedule appointments across various specialties in a call center setting. You will triage patient calls, coordinate with clinical teams, and advocate for patients during a single interaction.

You will maintain up-to-date knowledge of services and protocols, handle scheduling, faxes, and referrals, and collect demographic and insurance information to complete patient profiles.

Qualifications

• Scheduling across multiple specialties within a call center.
• Excellent communication and customer service abilities.
• Attention to detail for collecting demographic and physician data.

Responsibilities

• Schedule appointments across multiple specialties within a call center environment.
• Triages patient calls using established algorithms and directs to clinical teams as needed.
• Maintain current knowledge of services and protocols; collect accurate patient data.

Job description

MUSC Community Physicians (MCP) is seeking a Referral Management Specialist I to schedule appointments across various specialties in a call center setting. You will triage patient calls, coordinate with clinical teams, and advocate for patients during a single interaction.

You will maintain up-to-date knowledge of services and protocols, handle scheduling, faxes, and referrals, and collect demographic and insurance information to complete patient profiles.