Patient Access & Referral Intake Navigator

Legacy Health; Vancouver (WA); On-site; USD 32,000 - 47,000; Full time

Job summary

Legacy Health in Vancouver, WA, seeks a Revenue and Referral Intake Specialist to serve as the essential link between patients, providers and referrals. You will ensure smooth coordination and compassionate service throughout the referral process.

In this role, you will handle referrals, prior authorizations, registration, scheduling, and related insurance workflows within Legacy programs, delivering accurate information and timely support to patients and staff.

Qualifications

• Associate degree in business or healthcare, or equivalent experience.
• Standard office computer and keyboarding experience required.

Responsibilities

• Process referrals and prior authorizations to meet standards.
• Monitor charge capture to meet financial, customer service, and regulatory standards.
• Handle patient inquiries regarding referral issues and follow up until resolved.
• Schedule evaluation appointments following program guidelines.

Skills

Verbal and written communication

Attention to detail

Medical terminology knowledge

Keyboard skills and electronic systems

CPT and ICD-10 coding knowledge

Insurance and managed care knowledge

Education

Associate degree in business or healthcare

Job description

Legacy Health in Vancouver, WA, seeks a Revenue and Referral Intake Specialist to serve as the essential link between patients, providers and referrals. You will ensure smooth coordination and compassionate service throughout the referral process.

In this role, you will handle referrals, prior authorizations, registration, scheduling, and related insurance workflows within Legacy programs, delivering accurate information and timely support to patients and staff.