Senior Patient Access & Referral Specialist

Providence Health & Services; Renton (WA); On-site; USD 36,000 - 55,000; Full time

Job summary

Providence Health & Services is seeking a Senior Patient Authorization and Referral Representative in Renton, WA. You will guide members through care journeys, verify insurance, and secure referral authorizations, ensuring a five-star experience for every member.

Collaborating with the operations team, you will support access to care and maintain compassionate, patient-centric service across our health plan operations.

Qualifications

• 3 years of Health care or insurance experience
• 1 year of Prior experience in liaison role for providers and staff.
• 1 year of patient third party eligibility verification experience on an automated patient accounts system

Responsibilities

• Guide members through critical care journeys and navigate insurance verifications.
• Secure fast referral authorizations and ensure seamless access to care.
• Provide supportive, responsive service to members and collaborators, shaping a five-star experience from day one.

Skills

Healthcare experience

Liaison experience

Eligibility verification

Job description

Providence Health & Services is seeking a Senior Patient Authorization and Referral Representative in Renton, WA. You will guide members through care journeys, verify insurance, and secure referral authorizations, ensuring a five-star experience for every member.

Collaborating with the operations team, you will support access to care and maintain compassionate, patient-centric service across our health plan operations.