Patient Access & Referral Coordinator — Hybrid/Remote

Tampa General Hospital; Tampa (FL); Hybrid; USD 19,000 - 27,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Academic Medical Group Inc in Tampa is seeking a Referral Specialist to coordinate the referral process for patients and providers. You will screen referrals, schedule provider-directed appointments, obtain authorizations, and collaborate with clinical teams to ensure timely and appropriate care.

This role emphasizes strong customer service, organization, and knowledge of healthcare workflows to maintain accurate records and smooth communication across departments in a hybrid remote work setting.

Qualifications

• High School Diploma or GED is required.
• Two (2) years of Front Desk experience in healthcare.

Responsibilities

• Coordinate referrals and ensure timely scheduling of provider-directed appointments.
• Obtain necessary authorizations and route documentation across clinical teams.
• Maintain accurate referral records and ensure efficient workflow across departments.
• Provide courteous, clear, and professional communication to patients and providers.

Skills

Referral processes

Authorization procedures

Customer service

Communication skills

Organizational skills

Time management

EHR systems

Scheduling systems

Data entry

Problem solving

Attention to detail

Education

High School Diploma or GED

Tools

EHR software

Scheduling systems

Databases

Communication platforms

Job description

Academic Medical Group Inc in Tampa is seeking a Referral Specialist to coordinate the referral process for patients and providers. You will screen referrals, schedule provider-directed appointments, obtain authorizations, and collaborate with clinical teams to ensure timely and appropriate care.

This role emphasizes strong customer service, organization, and knowledge of healthcare workflows to maintain accurate records and smooth communication across departments in a hybrid remote work setting.