Patient Access QA Auditor - Quality & Process Improvement

OSS Health; Pennsylvania; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive wages

Medical, Dental, Vision from day one

Disability and Life Insurance within

Job summary

OSS Health is seeking a Quality Assurance Auditor to perform manual and system-driven inspections across Patient Access, ensuring compliance with policies, procedures, and healthcare regulations. This full-time role requires strong analytical skills, attention to detail, and effective communication.

You will prepare reports for the Patient Access Quality and Education Supervisor, assist in staff training, and support staffing and process improvement initiatives.

Qualifications

• Minimum two years hospital or medical office experience in Patient Access.
• Analytical mindset with attention to detail and process improvement.
• Excellent written and verbal communication required.
• Ability to question current processes and implement improvements.
• Proficient with OSS Health systems; Medent or CPSI experience a plus.
• Strong understanding of healthcare billing regulations.

Responsibilities

• Completes quality assurance inspections as required, ensuring standardization and compliance with policies, procedures and regulations.
• Understanding policies and procedures and applying them to daily QA duties.
• Assists in training and performance improvements in evaluating QA outcomes.
• Provides monitoring and feedback to QA Coordinator.
• Cross trains in all Patient Access areas to support education program.
• Able to assist in staffing as needed.
• Other duties as assigned.

Skills

Analytical skills

Attention to detail

Communication skills

Problem solving

Independent work

Task prioritization

Billing knowledge

Education

High school diploma or equivalent

Tools

Medent

CPSI

Job description

OSS Health is seeking a Quality Assurance Auditor to perform manual and system-driven inspections across Patient Access, ensuring compliance with policies, procedures, and healthcare regulations. This full-time role requires strong analytical skills, attention to detail, and effective communication.

You will prepare reports for the Patient Access Quality and Education Supervisor, assist in staff training, and support staffing and process improvement initiatives.