Patient Access & Procedure Scheduling Specialist

ADP, Inc.; Pea Ridge (AR); On-site; USD 21,000 - 22,000; Full time

Job summary

Pea Ridge Heart and Vascular is seeking a Procedure Scheduler to coordinate insurance authorizations and scheduling for office visits, imaging studies, and hospital-based procedures. You will work closely with clinical staff and external facilities to ensure timely access to care for patients.

Required are strong communication skills and the ability to handle deadlines in a healthcare setting. Prior experience in health care and familiarity with Epic are preferred.

Qualifications

• Excellent verbal and written communication skills with internal and external customers.
• Ability to work under pressure and meet deadlines while providing exemplary customer service.
• Ability to work independently and complete assignments within given instructions and routines.
• 2+ years of experience in a health care setting preferred.
• High school diploma or GED required

Responsibilities

• Obtain insurance authorization for office, imaging, and hospital procedures.
• Ensure coding with correct CPT and diagnosis codes.
• Maintain documentation in Epic regarding authorizations and scheduling.
• Schedule office visits, imaging exams, and hospital-based procedures.
• Create and maintain the procedure log.
• Coordinate scheduling with hospitals and imaging centers; manage changes as needed.
• Contact patients with appointment details and document communications in the chart.
• Notify nurses and providers of authorization denials.
• Assist intake/referral specialist with referrals as time allows.
• Assist patient registration and checkout as needed.
• Maintain HIPAA compliance and organizational policies

Skills

Communication skills

Written communication

Customer service

Attention to detail

Education

High school diploma or GED

Job description

Pea Ridge Heart and Vascular is seeking a Procedure Scheduler to coordinate insurance authorizations and scheduling for office visits, imaging studies, and hospital-based procedures. You will work closely with clinical staff and external facilities to ensure timely access to care for patients.

Required are strong communication skills and the ability to handle deadlines in a healthcare setting. Prior experience in health care and familiarity with Epic are preferred.