Patient Access & Procedure Scheduler

IHA; Des Moines (IA); On-site; USD 42,000 - 52,000; Full time

Job summary

MercyOne Health System seeks a Scheduler to coordinate and schedule inpatient and outpatient procedures across facilities. The role ensures efficient provider schedules, communicates with patients and physicians, and handles preauthorization and clinic scheduling to enhance productivity and patient experience.

The ideal candidate has a high school diploma or equivalent and at least 2 years in a medical setting.

Qualifications

• High school diploma or equivalent required.
• 2 years of experience in a medical or healthcare setting required.

Responsibilities

• Schedules and reschedules patient procedures, tests, surgeries, and exams across multiple facilities.
• Coordinates schedules with physicians, hospitals, and departments; ensures room availability and required equipment and medications.
• Maintains strong relationships with patients, providers, and multidisciplinary teams to ensure a positive patient experience.
• Informs patients with appointment details and prepares them for procedures; communicates changes promptly.

Education

High school diploma or equivalent

Job description

MercyOne Health System seeks a Scheduler to coordinate and schedule inpatient and outpatient procedures across facilities. The role ensures efficient provider schedules, communicates with patients and physicians, and handles preauthorization and clinic scheduling to enhance productivity and patient experience.

The ideal candidate has a high school diploma or equivalent and at least 2 years in a medical setting.