Multi‑Facility Clinic Scheduler

MercyOne; Des Moines (IA); On-site; USD 42,000 - 60,000; Full time

Job summary

MercyOne is seeking a Scheduler to coordinate inpatient and outpatient procedures, tests, and surgeries across multiple facilities in Des Moines, IA. The role ensures efficient use of provider schedules, clear communication with patients and physicians, and adherence to departmental and insurance requirements.

The position requires a high school diploma and at least two years in a medical or healthcare setting, with full-time day shifts and a comprehensive benefits package.

Qualifications

• High school diploma or equivalent required.
• 2 years of experience in a medical or healthcare setting is required.

Responsibilities

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
• Schedules and reschedules patient procedures, tests, surgeries, and exams across multiple facilities.
• Coordinates surgery and procedural schedules with physicians, hospitals, and departments. Ensures room availability; required equipment, and medication are arranged prior to procedures.
• Maintains and leverages strong working relationships with patients, providers, and multidisciplinary teams to ensure a positive patient experience.
• Adapts to various changes and updates various scheduling systems promptly.
• Informs patients with appointment details including date, time, location, and preparation instructions. Schedules follow-up appointments as directed by physicians.

Job description

MercyOne is seeking a Scheduler to coordinate inpatient and outpatient procedures, tests, and surgeries across multiple facilities in Des Moines, IA. The role ensures efficient use of provider schedules, clear communication with patients and physicians, and adherence to departmental and insurance requirements.

The position requires a high school diploma and at least two years in a medical or healthcare setting, with full-time day shifts and a comprehensive benefits package.