Patient Access Pro: Welcoming Registration Specialist

Optum; Plymouth (MN); On-site; USD 22,000 - 40,000; Part time

Benefits offered by this job

Sign-on bonus

Job summary

Optum is hiring a Part Time Patient Access Representative Associate in Plymouth, MN. The role involves greeting patients, collecting demographic and insurance information, and entering data into the electronic medical record. The position supports scheduling, financial discussions, and customer service for calls.

The candidate should have 6+ months of healthcare customer service experience, be proficient with MS Office, and be able to work a biweekly rotating night schedule.

Qualifications

• At least 6 months of customer service in office or hospital setting.
• Proficient with Microsoft Office products.
• Willing to work biweekly rotating schedule including nights.

Responsibilities

• Greet patients in person and collect demographic data.
• Verify insurance information and eligibility.
• Assist with scheduling and directing patients to appointments.
• Enter data into electronic medical record and associated systems.
• Handle co-pays and explain financial assistance options.
• Provide customer service for incoming/outgoing calls.
• Mentor staff as needed.

Skills

Customer service

Office software proficiency

Tools

Microsoft Office

Job description

Optum is hiring a Part Time Patient Access Representative Associate in Plymouth, MN. The role involves greeting patients, collecting demographic and insurance information, and entering data into the electronic medical record. The position supports scheduling, financial discussions, and customer service for calls.

The candidate should have 6+ months of healthcare customer service experience, be proficient with MS Office, and be able to work a biweekly rotating night schedule.