Patient Access Pro – Seamless Registration & Care Access

Universal Health Services, Inc.; North Augusta (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Unlimited Employee Referral Bonus

Job summary

Aiken Regional Medical Centers, part of Universal Health Services, is seeking a Patient Access Specialist to support patient intake and registration at the Aiken, SC campus. You will greet patients, collect demographic information, and facilitate accurate registration in line with hospital policies to enable care and reimbursement.

The role requires strong customer service, familiarity with insurance processing (verification and authorization), and the ability to use standard office equipment.

Qualifications

• Associate degree in business or related major required; equivalent office experience may be considered.
• Minimum of two years in a health care facility or equivalent position.
• Basic medical terminology, phone etiquette, Excel skills and attention to detail.
• Knowledge of insurance processing requirements (authorization, verification, terms, regulations) and analytical skills.

Responsibilities

• Greet and process all non-scheduled patients to collect demographic information per regulations and hospital policy.
• Explain required forms and assist with registration process (Living Will, MSP questionnaire, financial authorization, etc.).
• Utilize office equipment (fax, scanner, copier, embosser) and support insurance processing requirements.
• Provide excellent customer service across phone, email, in person interactions; support other duties as assigned.

Skills

Customer service

Phone etiquette

Analytical skills

Medical Terminology (Basic)

Detail oriented

Education

Associate degree in business or related major

Tools

Microsoft Excel

Insurance processing knowledge

Job description

Aiken Regional Medical Centers, part of Universal Health Services, is seeking a Patient Access Specialist to support patient intake and registration at the Aiken, SC campus. You will greet patients, collect demographic information, and facilitate accurate registration in line with hospital policies to enable care and reimbursement.

The role requires strong customer service, familiarity with insurance processing (verification and authorization), and the ability to use standard office equipment.