Patient Access Specialist - Front Desk & Reimbursement

Universal Health Services; North Augusta (SC); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Referral Bonus

Paid Time Off

Health Insurance

Dental Plan

Vision Plan

Tuition Reimbursement

401(k) with match

Job summary

Aiken Regional Medical Centers in Aiken, SC is seeking a Patient Access Specialist to greet patients and collect demographic information, ensuring compliance with hospital policies and regulatory requirements while obtaining reimbursement verification from third parties. The role emphasizes strong customer service, accurate data entry, familiarity with insurance processing, and use of office equipment.

You will explain forms, assist with registration, and support ongoing administrative duties in

Qualifications

• Associate degree or equivalent office experience required.
• Minimum of two years in a healthcare facility or equivalent.
• Knowledge of insurance processing requirements (auth, verification, terms, regulations).
• Medical terminology, phone etiquette, and strong data entry skills.

Responsibilities

• Greet patients and collect demographic information per policies and regulations.
• Explain registration forms and obtain necessary consents and verifications.
• Operate office equipment (fax, scanner, copier, etc.) to process registrations.
• Ensure accurate insurance verification and documentation; support registration duties.

Skills

Customer service

Insurance processing

Medical terminology

Phone etiquette

Data entry

Education

Associate degree in business or related field

Tools

Microsoft Excel

Job description

Aiken Regional Medical Centers in Aiken, SC is seeking a Patient Access Specialist to greet patients and collect demographic information, ensuring compliance with hospital policies and regulatory requirements while obtaining reimbursement verification from third parties. The role emphasizes strong customer service, accurate data entry, familiarity with insurance processing, and use of office equipment.

You will explain forms, assist with registration, and support ongoing administrative duties in