Patient Access & Registration Specialist

Aiken-Regional-Medical-Centers-3; North Augusta (SC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Unlimited Employee Referral Bonus

Competitive compensation & PTO

Excellent Medical, Dental, Vision and

Tuition/Certification Reimbursement

401(K) with company match

Career development opportunities

Job summary

Aiken Regional Medical Centers in Aiken, South Carolina, is a 273-bed acute care facility providing top quality healthcare to residents of Aiken and surrounding communities since 1917. This Patient Access Specialist role greets patients, collects demographics, and handles non-scheduled patient processing to support care delivery and reimbursement verification.

The position requires strong customer service, knowledge of registration forms, and proficiency with office equipment.

Qualifications

• Associate degree preferred or equivalent office experience.
• Minimum of two years experience in a health care facility.
• CPI required for staff who work in FED or obtained within 90 days.
• Medical Terminology, Phone etiquette, Microsoft Excel, good mathematical skills, detail oriented. Knowledge of insurance processing requirements (auth, verification, terms, and regulations).

Responsibilities

• Greet and collect demographic information; verify eligibility and complete registration.
• Explain required forms during registration (Living Will, MSP questionnaire, financial authorization, etc.).
• Operate office equipment (fax, scanner, copier, embosser).
• Understand insurance processing requirements (verification, authorization, terms, and regulations).
• Other duties as assigned.

Skills

Customer service

Phone etiquette

Microsoft Excel

Attention to detail

Analytical skills

Insurance processing knowledge

Education

Associate degree in business or related major

Tools

Office equipment

Job description

Aiken Regional Medical Centers in Aiken, South Carolina, is a 273-bed acute care facility providing top quality healthcare to residents of Aiken and surrounding communities since 1917. This Patient Access Specialist role greets patients, collects demographics, and handles non-scheduled patient processing to support care delivery and reimbursement verification.

The position requires strong customer service, knowledge of registration forms, and proficiency with office equipment.