Patient Access Pro II: Fast-Paced Scheduling & Care

SSM Health; Centralia (WA); On-site; USD 25,000 - 34,000; Full time

Job summary

SSM Health St. Mary’s Hospital - Centralia is hiring for a Full Time Patient Access Representative. The role covers variable hours between 5:30am and 11:00pm, including rotating weekends and holidays, at the Centralia, IL location.

Responsibilities include scheduling procedures, gathering demographics and insurance details, and coordinating with clinical staff to expedite admissions. A strong emphasis on communication and teamwork is essential.

Qualifications

• 1+ years of Patient Access experience required.
• Experience with EHR systems and healthcare customer service.
• Strong communication and teamwork skills.

Responsibilities

• Gathers information from patient and enters into appropriate database.
• Schedules patient procedures and coordinates appointments.
• Assists with insurance pre-certification/authorization.
• Provides counseling on pre-service requirements and instructions.
• Performs clerical and reception duties for patient registration.
• Identifies process improvement opportunities and participates in plans.
• Performs other duties as assigned.

Skills

Patient Access experience

EHR experience

Healthcare experience

Customer service experience

Education

High School diploma/GED or 10 years of work experience

Job description

SSM Health St. Mary’s Hospital - Centralia is hiring for a Full Time Patient Access Representative. The role covers variable hours between 5:30am and 11:00pm, including rotating weekends and holidays, at the Centralia, IL location.

Responsibilities include scheduling procedures, gathering demographics and insurance details, and coordinating with clinical staff to expedite admissions. A strong emphasis on communication and teamwork is essential.