Patient Access Operations Manager

University of Miami; United States; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salaries

Comprehensive benefits package

Medical benefits

Dental benefits

Tuition remission

Job summary

University of Miami Health System is seeking a Manager, Patient Access to oversee the operations of the Patient Access Department and ensure accurate registration, data entry, and timely payment collection for services rendered.

The role requires leadership of staff, budget involvement, and ensuring compliance with university policies while maintaining 24/7 staffing and educating the team on regulatory guidelines.

Qualifications

• Bachelor’s degree in related field; minimum 3 years of relevant experience.
• Knowledge of business and management principles.
• Ability to direct, manage, implement, and evaluate department operations.
• Ability to establish department goals and objectives that support the strategic plan.
• Ability to effectively plan, delegate and/or supervise the work of others.
• Ability to lead, motivate, develop, and train others.

Responsibilities

• Recruits, supervises, trains staff, and prepares performance reports.
• Manages day-to-day activities of personnel to ensure timely patient registration, accurate data entry of biographical and financial information, and proper payment collection.
• Reviews records to verify insurance and ensure accurate chart documentation prior to clinic dates.
• Serves as department expert on registration, insurance verifications, and documentation guidelines.
• Ensures adequate staffing is maintained on a 24-hour basis.
• Assists in developing and implementing the department’s annual budget.
• Collaborates with upper management to implement strategy and operational initiatives and policies.
• Maintains knowledge of rules and regulations and educates staff on variations.
• Establishes and assesses effectiveness of internal controls and compliance with university policies.

Skills

Business principles

Department operations

Leadership

Staff development

Planning and supervision

Education

Bachelor's degree in related field

Job description

University of Miami Health System is seeking a Manager, Patient Access to oversee the operations of the Patient Access Department and ensure accurate registration, data entry, and timely payment collection for services rendered.

The role requires leadership of staff, budget involvement, and ensuring compliance with university policies while maintaining 24/7 staffing and educating the team on regulatory guidelines.