Manager, Patient Access (On-Site)

University of Miami; Coral Gables (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

The University of Miami/UHealth Department of Clinical Access is seeking a full-time Manager of Patient Access to oversee department operations and ensure smooth patient entry and accurate financial data capture. You will lead a team, ensure timely registrations, verify insurance, and maintain compliance with university policies.

Applicants should have a Bachelor's degree and at least 3 years of relevant experience, with strong knowledge of registration processes, insurance verifications, and

Qualifications

• Bachelor's degree in a related field is required.
• Minimum 3 years of relevant experience.
• Knowledge of business and management principles.
• Ability to direct, manage, implement, and evaluate department operations.
• Ability to establish department goals aligned to the strategic plan.

Responsibilities

• Recruit, supervise, train, and discipline staff and prepare performance reports.
• Manage day-to-day activities to ensure timely patient registration and accurate data entry.
• Verify insurance information and ensure proper chart documentation prior to clinic dates.
• Serve as department expert on registration, insurance verifications, and documentation guidelines.
• Ensure adequate staffing around the clock to maintain operations.
• Assist in developing and implementing the department's annual budget and strategic initiatives.

Skills

Business & management

Department operations

Strategic planning

Team leadership

Staff development

Education

Bachelor's degree in related field

Job description

The University of Miami/UHealth Department of Clinical Access has an exciting opportunity for a full-time Patient Access, Manager.

Core Job Summary

The Manager, Patient Access oversees the business operations of the Patient Access Department to ensure a smooth entry of patients to departmental services, while maintaining timely and accurate business information and guaranteeing payment of services rendered.

Core Responsibilities

• Recruits, supervises, trains, and disciplines staff, and prepares performance reports.
• Manages day-to-day activities of personnel to ensure the timely registration of patients, accurate data entry of patient biographical and financial information, and proper payment collection.
• Reviews records to ensure that each patient was properly verified for insurance purposes and that proper information was written on each patient's chart prior to clinic date.
• Serves as department expert on registration, insurance verifications, and documentation guidelines.
• Ensures adequate staffing is maintained on a 24-hour basis.
• Assists in the development and implementation of the department's annual budget.
• Works with upper management to generate strategy and operational initiatives, and policies.
• Maintains current knowledge of rules and regulations and educates staff on any variations.
• Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
• Ensures employees are trained on controls within the function and on University policy and procedures.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Core Qualifications

• Bachelor's degree in related field
• Minimum 3 year of relevant experience

Knowledge, Skills, and Attitudes

• Knowledge of business and management principles
• Ability to direct, manage, implement, and evaluate department operations.
• Ability to establish department goals and objectives that support the strategic plan.
• Ability to effectively plan, delegate and/or supervise the work of others.
• Ability to lead, motivate, develop, and train others.

Any relevant education, certifications and/or work experience may be considered.

Benefits

• The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status: Full time

Employee Type: Staff