Manager, Patient Access (H)

University of Miami; Miami (FL); On-site; USD 85,000 - 110,000; Full time

Job summary

The University of Miami invites applications for a full-time Manager, Patient Access at the Sylvester Comprehensive Cancer Center location. This role oversees the Patient Access Department operations to ensure smooth patient entry, accurate data, and timely payments.

Responsibilities include recruiting, supervising, training, and disciplining staff; ensuring timely patient registration, accurate biographical and financial data entry, and proper payment collection.

Qualifications

• Bachelor's degree required.
• Experience in management or supervision desirable.

Responsibilities

• Recruit, supervise, train, and discipline staff; prepare performance reports.
• Manage day-to-day activities to ensure timely patient registration and accurate data entry; proper payment collection.
• Verify insurance and proper chart documentation prior to clinic date.
• Act as department expert on registration, verifications, and documentation guidelines.
• Ensure 24-hour staffing coverage.
• Assist in development and implementation of the department's annual budget.
• Collaborate with upper management on strategy, initiatives, and policies.
• Maintain knowledge of rules and regulations and educate staff on changes.
• Establish and assess internal controls and policy compliance.
• Train employees on controls and university policies.

Skills

Knowledge of business and management

Education

Bachelor's degree in related field

Job description

The University of Miami/UHealth Department of Clinical Access has an exciting opportunity for a full-time Manager, Patient Access to work at our Sylvester Comprehensive Cancer Center location.

Core Job Summary:

The Manager, Patient Access oversees the business operations of the Patient Access Department to ensure a smooth entry of patients to departmental services, while maintaining timely and accurate business information and guaranteeing payment of services rendered.

Core Responsibilities:

• Recruits, supervises, trains, and disciplines staff, and prepares performance reports.
• Manages day-to-day activities of personnel to ensure the timely registration of patients, accurate data entry of patient biographical and financial information, and proper payment collection.
• Reviews records to ensure that each patient was properly verified for insurance purposes and that proper information was written on each patient's chart prior to clinic date.
• Serves as department expert on registration, insurance verifications, and documentation guidelines.
• Ensures adequate staffing is maintained on a 24-hour basis.
• Assists in the development and implementation of the department's annual budget.
• Works with upper management to generate strategy and operational initiatives, and policies.
• Maintains current knowledge of rules and regulations and educates staff on any variations.
• Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
• Ensures employees are trained on controls within the function and on University policy and procedures.

Core Qualifications:

• Bachelor's degree in related field
• Minimum 3 year of relevant experience

Knowledge, Skills and Attitudes:

• Knowledge of business and management principles
• Ability to direct, manage, implement, and evaluate department operations.
• Ability to establish department goals and objectives that support the strategic plan.
• Ability to effectively plan, delegate and/or supervise the work of others.
• Ability to lead, motivate, develop, and train others.

Any relevant education, certifications and/or work experience may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status:

Full time

Employee Type:

Staff