Patient Access Operations Manager

University of Miami; Miami (FL); On-site; USD 85,000 - 110,000; Full time

Job summary

The University of Miami invites applications for a full-time Manager, Patient Access at the Sylvester Comprehensive Cancer Center location. This role oversees the Patient Access Department operations to ensure smooth patient entry, accurate data, and timely payments.

Responsibilities include recruiting, supervising, training, and disciplining staff; ensuring timely patient registration, accurate biographical and financial data entry, and proper payment collection.

Qualifications

• Bachelor's degree required.
• Experience in management or supervision desirable.

Responsibilities

• Recruit, supervise, train, and discipline staff; prepare performance reports.
• Manage day-to-day activities to ensure timely patient registration and accurate data entry; proper payment collection.
• Verify insurance and proper chart documentation prior to clinic date.
• Act as department expert on registration, verifications, and documentation guidelines.
• Ensure 24-hour staffing coverage.
• Assist in development and implementation of the department's annual budget.
• Collaborate with upper management on strategy, initiatives, and policies.
• Maintain knowledge of rules and regulations and educate staff on changes.
• Establish and assess internal controls and policy compliance.
• Train employees on controls and university policies.

Skills

Knowledge of business and management

Education

Bachelor's degree in related field

Job description

The University of Miami invites applications for a full-time Manager, Patient Access at the Sylvester Comprehensive Cancer Center location. This role oversees the Patient Access Department operations to ensure smooth patient entry, accurate data, and timely payments.

Responsibilities include recruiting, supervising, training, and disciplining staff; ensuring timely patient registration, accurate biographical and financial data entry, and proper payment collection.