On-Site Patient Access Specialist — Revenue Cycle

University of Miami; Miami (FL); On-site; USD 42,000 - 52,000; Full time

Job summary

University of Miami is seeking a Patient Access Specialist (On-Site) in Miami, FL to support front-end revenue cycle and clinical operations. You will verify demographics, insurance information, and eligibility while coordinating with scheduling and providers to ensure smooth patient flow.

The role requires strong data entry, communication, and confidentiality skills, with the ability to handle multiple tasks under pressure and mentor junior staff in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Minimum 3 years of relevant experience.
• Accurate data entry with attention to detail.
• Clear written and verbal communication skills.
• Discretion handling confidential information.
• Ability to manage multiple tasks under pressure.

Responsibilities

• Obtain and enter demographic, financial, and clinical info for financial clearance.
• Contact families or physicians to obtain missing insurance information.
• Verify insurance and eligibility; inform patient and physician of issues.
• Collaborate with scheduling to identify add-on patients.
• Obtain authorizations, pre-certifications, and referrals.
• Notify patients of liabilities prior to service date and collect funds.
• Maintain records and documentation in the system.
• Lead resource for lower-level staff and promote best practices.
• Respond to technical issues via phone, email, or web messages.
• Work independently under heavy workload and stress with professionalism.

Skills

Data entry

Communication skills

Discretion with confidential info

Attention to detail

Multitasking

Customer service

Education

High school diploma or equivalent

Tools

EMR systems

Job description

University of Miami is seeking a Patient Access Specialist (On-Site) in Miami, FL to support front-end revenue cycle and clinical operations. You will verify demographics, insurance information, and eligibility while coordinating with scheduling and providers to ensure smooth patient flow.

The role requires strong data entry, communication, and confidentiality skills, with the ability to handle multiple tasks under pressure and mentor junior staff in a fast-paced environment.