Patient Access Operations Lead (Evenings/Weekends)

Memorial Home Services; Decatur (IL); On-site; USD 42,000 - 66,000; Full time

Job summary

Memorial Home Services in Decatur, IL seeks a Team Leader to guide and coordinate staffing within their area, ensuring coverage during shifts and maintaining patient care standards. The role involves delegating duties, guiding staff, and stepping in for supervisors when needed, especially during peak times or sudden demand spikes.

The Team Leader will manage call-ins, organize colleagues from the area to handle increases in patient volumes, and collaborate with the supervisor on scheduling and

Responsibilities

• Guide and coordinate needs of their area.
• Act in absence of supervisor/manager in various capacities.
• Assist with assignment of duties for staff for a given shift.
• Assist with calling in staff when volumes demand extra help.
• Organize staff from their area to assist with sudden increases or spikes in patient volumes.

Job description

Memorial Home Services in Decatur, IL seeks a Team Leader to guide and coordinate staffing within their area, ensuring coverage during shifts and maintaining patient care standards. The role involves delegating duties, guiding staff, and stepping in for supervisors when needed, especially during peak times or sudden demand spikes.

The Team Leader will manage call-ins, organize colleagues from the area to handle increases in patient volumes, and collaborate with the supervisor on scheduling and