Night Shift Hospital Access Supervisor

Saint Francis Health System; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

Saint Francis Health System in Tulsa, Oklahoma, is seeking a Supervisor, Hospital Access to lead Emergency Center Registrations, Financial Counseling, Admissions, and Outpatient Registration. You will post schedules, monitor productivity, assist with cash handling, and collaborate with departments to maintain service levels.

A strong customer-service mindset and leadership experience are required. Ideal candidates have 5+ years in professional or customer-facing roles, with 2 years in

Qualifications

• Minimum 5 years experience in a professional or customer-facing role.
• 2 years of leadership or supervisory experience preferred.
• Sound knowledge of Microsoft 365 and other applicable software.
• Excellent communication skills, both written and verbal; strong customer service and organizational abilities.

Responsibilities

• Supervise activities and staff in assigned areas; mentor team members.
• Assist managers with interviewing and selection of new staff.
• Ensure compliance with laws, regulations, policies, safety and infection control standards.
• Schedule staff to optimize coverage and minimize overtime; manage attendance.

Skills

Leadership

Customer service

Communication

Organizational skills

Microsoft 365

Education

High School Diploma or GED

Associate degree (preferred)

Job description

Saint Francis Health System in Tulsa, Oklahoma, is seeking a Supervisor, Hospital Access to lead Emergency Center Registrations, Financial Counseling, Admissions, and Outpatient Registration. You will post schedules, monitor productivity, assist with cash handling, and collaborate with departments to maintain service levels.

A strong customer-service mindset and leadership experience are required. Ideal candidates have 5+ years in professional or customer-facing roles, with 2 years in