Patient Access & Office Flow Specialist

AbsoluteCare; Pittsburgh (Allegheny County); On-site; USD 25,000 - 28,000; Full time

Job summary

AbsoluteCare in Pittsburgh, PA is seeking a front desk receptionist to coordinate patient flow, greet patients, and advocate for clear communication within the office. You will manage scheduling for a multidisciplinary team, verify insurance benefits, collect copays, and maintain accurate demographics and financial information using the practice management system.

The role requires excellent customer service, strong organizational skills, the ability to multi-task, and a professional,

Qualifications

• High School diploma or equivalent.
• 2 years’ experience in a similar role.
• Experience with eCW preferred.
• Ability to multi-task and communicate clearly.
• Patient-centered approach and cultural sensitivity.

Responsibilities

• Greet patients and manage check-in/out.
• Coordinate patient flow and scheduling.
• Verify insurance benefits and collect copays.
• Handle patient financial transactions and payment arrangements.
• Maintain accurate demographics and insurance data.
• Use EMR/Practice Management System for documentation.
• Answer phones and direct inquiries.
• Monitor waiting area and coordinate with clinical team.

Skills

Customer service

Data entry

Multi-tasking

Communication skills

Education

High School diploma

Tools

EMR/EHR (eCW)

Microsoft Word

Job description

AbsoluteCare in Pittsburgh, PA is seeking a front desk receptionist to coordinate patient flow, greet patients, and advocate for clear communication within the office. You will manage scheduling for a multidisciplinary team, verify insurance benefits, collect copays, and maintain accurate demographics and financial information using the practice management system.

The role requires excellent customer service, strong organizational skills, the ability to multi-task, and a professional,