Patient Access & Office Coordination Specialist

AbsoluteCARE Medical Center & Pharmacy; Cleveland (OH); On-site; USD 25,000 - 28,000; Full time

Job summary

AbsoluteCARE Medical Center & Pharmacy in Cleveland, OH, is hiring an Office Assistant to coordinate patient flow, greet patients warmly, and advocate for smooth visits and clear communication. You will manage scheduling for the multi-disciplinary team, collect demographics, insurance and financial information, and handle payments and referrals with care, accuracy, and confidentiality.

Proficiency with Practice Management or EMR systems (eCW) and strong organizational skills are important in

Qualifications

• High School diploma or equivalent required.
• 2 years' experience in a similar role.
• Experience with eCW preferred.
• Ability to multi-task, highly organized, and great communication skills.

Responsibilities

• Provide excellent customer service when greeting and engaging patients and visitors.
• Check patients in and out for appointments in a timely manner.
• Manage patient financial transactions and payment arrangements.
• Verification of insurance benefits and referral authorization requirements.
• Collection of copays, coinsurance, and deductibles.
• Scheduling and coordination of appointments for the multi-disciplinary team.

Skills

Customer service

Scheduling

Data collection

Communication

Organization

Teamwork

Relationship building

eCW

Education

High School diploma

Tools

eCW

Job description

AbsoluteCARE Medical Center & Pharmacy in Cleveland, OH, is hiring an Office Assistant to coordinate patient flow, greet patients warmly, and advocate for smooth visits and clear communication. You will manage scheduling for the multi-disciplinary team, collect demographics, insurance and financial information, and handle payments and referrals with care, accuracy, and confidentiality.

Proficiency with Practice Management or EMR systems (eCW) and strong organizational skills are important in