Patient Access & Office Coordinator

Florida Atlantic University; Boca Raton (FL); On-site; USD 25,000 - 36,000; Full time

Job summary

Florida Atlantic University seeks a Front Office Assistant in Boca Raton, FL to join the Florida Atlantic Medical Group, Primary Care Office. This role is the first point of contact for patients and supports day-to-day operations, including scheduling, billing, and HIPAA-compliant handling of information.

The position emphasizes interdepartmental cooperation and patient-centered service. Responsibilities include coordinating with doctors and staff, maintaining medical records and office

Qualifications

• A bachelor’s degree or higher with related experience is required or an associate’s degree with more experience; a high school diploma with substantial relevant experience is acceptable.
• Strong organizational and time management skills are essential for multitasking in a clinical office.
• Experience with electronic medical records and medical billing is preferred, plus teamwork with clinicians.

Responsibilities

• Organize and manage PCO activities, welcome patients, and handle check-in and scheduling.
• Triages patient questions to clinicians and oversees insurance and billing procedures.
• Maintain electronic medical records and patient charts per privacy rules.
• Communicate effectively with doctors, labs, patients, and staff to resolve issues.
• Provide administrative support to doctors and medical assistants.

Skills

Organizational skills

Time management

EMR experience

Verbal communication

Written communication

Team collaboration

Education

Bachelor’s degree or higher

Associate’s degree

High school diploma with experience

Tools

EMR system

Job description

Florida Atlantic University seeks a Front Office Assistant in Boca Raton, FL to join the Florida Atlantic Medical Group, Primary Care Office. This role is the first point of contact for patients and supports day-to-day operations, including scheduling, billing, and HIPAA-compliant handling of information.

The position emphasizes interdepartmental cooperation and patient-centered service. Responsibilities include coordinating with doctors and staff, maintaining medical records and office