Patient Access Navigator — Night Shift

Fairfield Memorial Hospital Association; Fairfield (IL); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

403(b) Retirement Plan

PPO Health Insurance Plan

HDHP Health Insurance Plan w/ HSA

Dental Insurance Plan

Vision Insurance Plan

Short and Long Term Disability

Basic and Voluntary Life Insurance

Paid Time Off

Flexible Work Schedules

Professional Development Opportunities

Job summary

Fairfield Memorial Hospital is seeking a Patient Access Specialist to join the Hospital Admitting team. You will collect demographic and insurance information, verify coverage, and register admissions, outpatient visits, and ED encounters with a focus on accuracy and customer service.

You will operate the switchboard, handle cashiering, and assist patients throughout their visit, while maintaining HIPAA compliance and contributing to patient satisfaction and revenue integrity.

Qualifications

• High School Diploma or equivalent required.
• Preferred coursework in healthcare administration or related field.
• Experience in patient registration or hospital admitting is a plus.
• Experience with electronic health records and insurance verification helpful.
• Ability to type at least 40 words per minute and maintain accuracy.
• Demonstrated confidentiality and HIPAA compliance.

Responsibilities

• Interview patients or authorized representatives to collect demographic and insurance information.
• Verify insurance coverage and obtain required documentation for reimbursement.
• Register inpatient admissions, outpatient visits, and ED encounters.
• Prepare patient identification bracelets and assist with room assignments.
• Process discharges, transfers, and census-related tasks.
• Operate multi-line switchboard and paging systems professionally.
• Perform cashiering and process daily financial reports accurately.
• Maintain confidentiality of patient information per HIPAA and hospital policy.

Skills

Typing 40 wpm

Communication skills

Interpersonal skills

Customer service

Attention to detail

HIPAA knowledge

Education

High School Diploma or equivalent

Tools

Electronic Health Records

Data entry systems

MS Office

Job description

Fairfield Memorial Hospital is seeking a Patient Access Specialist to join the Hospital Admitting team. You will collect demographic and insurance information, verify coverage, and register admissions, outpatient visits, and ED encounters with a focus on accuracy and customer service.

You will operate the switchboard, handle cashiering, and assist patients throughout their visit, while maintaining HIPAA compliance and contributing to patient satisfaction and revenue integrity.