Patient Access Navigator II - Frontline Intake & Compliance

Baptist-Health; Jacksonville (FL); On-site; USD 32,000 - 40,000; Full time

Job summary

Baptist Health in Jacksonville Beach is seeking a patient access representative to register patients accurately and efficiently across multiple systems. You will maintain HIPAA privacy and adhere to EMTALA/AHCA/JCAHO standards while supporting compassionate patient interactions.

As part of a faith-based, non-profit health system, you will collaborate with clinical and non-clinical teams, ensuring proper consent documentation and a smooth patient flow on site.

Qualifications

• Registers patients accurately and efficiently.
• Maintains patient privacy under HIPAA guidelines.
• Articulates compliance documentation and ensures completion of required patient consent forms.

Responsibilities

• Maintains service excellence to patients and visitors for face-to-face and telephonic encounters.
• Utilizes multiple systems and interfaces to register and route patients.
• Cross-trained to work in multiple patient access areas as needed.

Skills

Patient registration

HIPAA compliance

Regulatory compliance

Cross-training

Job description

Baptist Health in Jacksonville Beach is seeking a patient access representative to register patients accurately and efficiently across multiple systems. You will maintain HIPAA privacy and adhere to EMTALA/AHCA/JCAHO standards while supporting compassionate patient interactions.

As part of a faith-based, non-profit health system, you will collaborate with clinical and non-clinical teams, ensuring proper consent documentation and a smooth patient flow on site.