Patient Access Specialist II - Multisystem & HIPAA Compliant

Baptist Health; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Baptist Health in Jacksonville Beach seeks a patient access professional to support a high-volume front desk and telephonic encounters at Beaches - Main Building in Jacksonville Beach, FL. You will register patients, navigate multiple systems, and collaborate with clinical and non-clinical teams while maintaining HIPAA privacy and adherence to EMTALA and other regulations.

Join a respected nonprofit health system recognized for excellent service across 200+ locations and six hospitals, with a

Responsibilities

• Registers patients accurately and efficiently
• Utilization of multiple systems and interfaces
• Cross-Trained in order to work in multiple patient access areas
• Maintains service excellence to patients and visitors for face-to-face and telephonic encounters
• Contributes to PAS Goals as defined annually (Collections, Palm Scanning, etc.)
• Possesses a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
• Maintains a professional relationship with all clinical and non-clinical team members
• Able to articulate compliance documentation and ensure completion of required patient consent forms
• Maintains patient privacy in accordance with HIPAA guidelines

Job description

Baptist Health in Jacksonville Beach seeks a patient access professional to support a high-volume front desk and telephonic encounters at Beaches - Main Building in Jacksonville Beach, FL. You will register patients, navigate multiple systems, and collaborate with clinical and non-clinical teams while maintaining HIPAA privacy and adherence to EMTALA and other regulations.

Join a respected nonprofit health system recognized for excellent service across 200+ locations and six hospitals, with a