Patient Access Navigator II

Tenet Healthcare; Mount Pleasant (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Tenet Healthcare's Conifer Health team seeks a Patient Access Representative for Novant East Cooper Medical Center in Mount Pleasant, SC. You will greet patients, register at date of service, verify demographics, and collect payments in line with hospital policies.

This role emphasizes accuracy, empathy, and privacy compliance. You will work across multiple patient access areas, including front desk and admissions, handling scheduling, pre-admission, discharge coordination, and securing

Qualifications

• High school diploma or GED required.
• 0–1 year in a customer service role.
• 0–1 year administrative experience in medical facility, health insurance, or related area preferred.
• Some college coursework is preferred.

Responsibilities

• Greet patients and perform full registration at date of service.
• Educate patients about financial liabilities and collect payments per policy.
• Verify insurance, benefits, eligibility, and obtain authorizations as needed.

Skills

Typing 35 wpm

Customer service

Effective communication

Multi-area experience

Cash handling

Compliance knowledge

Education

High School Diploma or GED

Some college coursework

Tools

Scheduling system

Job description

Tenet Healthcare's Conifer Health team seeks a Patient Access Representative for Novant East Cooper Medical Center in Mount Pleasant, SC. You will greet patients, register at date of service, verify demographics, and collect payments in line with hospital policies.

This role emphasizes accuracy, empathy, and privacy compliance. You will work across multiple patient access areas, including front desk and admissions, handling scheduling, pre-admission, discharge coordination, and securing