Patient Access Navigator I

Allegheny Health Network; Monroeville (Allegheny County); On-site; USD 35,000 - 45,000; Full time

Job summary

A healthcare provider in Allegheny County is seeking a Patient Access Coordinator I to manage scheduling and registration functions. Responsibilities include verifying insurance, calculating patient financial responsibilities, and enhancing patient experiences. The ideal candidate will have a high school diploma or GED, with a year of related experience preferred. Efficient PC use and excellent customer service skills are essential for this full-time position.

Qualifications

• High school diploma or GED; or one – three months of related experience and/or training.
• One year of related experience, preferably in a medical or customer service setting.
• Experience operating a PC and using software applications.

Responsibilities

• Conducts scheduling and preregistration functions.
• Verifies insurance information and authorization requirements.
• Calculates estimates and collects patient financial responsibilities.
• Delivers positive patient experience and maintains relationships.
• Meets productivity standards and recommends improvements.
• Adheres to organizational policies and procedures.

Skills

Customer service skills

Attention to detail

Knowledge of medical terminology

Education

High school diploma or GED

Tools

PC and software applications

Job description

A healthcare provider in Allegheny County is seeking a Patient Access Coordinator I to manage scheduling and registration functions. Responsibilities include verifying insurance, calculating patient financial responsibilities, and enhancing patient experiences. The ideal candidate will have a high school diploma or GED, with a year of related experience preferred. Efficient PC use and excellent customer service skills are essential for this full-time position.