Patient Access Coordinator - High-Volume Scheduling

Baptist Health; Town of Florida (NY); On-site; USD 23,000 - 30,000; Full time

Job summary

Baptist Health is seeking a Patient Access representative to schedule a wide range of patient appointments and manage vital patient data in a fast-paced setting. You will verify demographics and insurance, register patients, and enter information into the scheduling system while delivering courteous, accurate service.

In a call center-like environment, you’ll meet quality metrics and support our mission of compassionate care.

Qualifications

• High School diploma or equivalent.
• Complete and pass the Patient Access training course.
• Ability to work in a high-volume, fast-paced environment.
• Basic mathematical calculations.
• Detail oriented, organized, team player, compassionate, excellent customer service.
• Knowledge of medical and insurance terminology preferred.
• Experience with EMR and Microsoft Office.

Responsibilities

• Schedule patient appointments for diagnostic, surgical, therapy, and physician visits.
• Verify demographic and insurance information.
• Register patients and enter data into scheduling system.
• Work in a call center environment and meet individual quality metrics.
• Provide professional, compassionate, and friendly service to patients of all ages.

Skills

Customer service

Communication

Detail oriented

Team player

Bilingual English/Spanish/Creole

Education

High School Diploma

GED

Certification

Training

Experience

Tools

EMR applications

Microsoft Office

Job description

Baptist Health is seeking a Patient Access representative to schedule a wide range of patient appointments and manage vital patient data in a fast-paced setting. You will verify demographics and insurance, register patients, and enter information into the scheduling system while delivering courteous, accurate service.

In a call center-like environment, you’ll meet quality metrics and support our mission of compassionate care.